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General Rules

  • Owner must have gingr account.
  • Trainer opens gate to let dogs in (unless owner is given specific instruction to do so)
  • No owners in day training room.
    1. If a client needs to use the restroom, all dogs must be put in crates, and any remaining loose dogs must be on place and/or leashed.
  • Dogs already in the day training room should be placed when checking in other dogs.
    1. Dogs should not have to fight to get in the room, or be bombarded at the gate. If the dog can’t easily enter the room, day training dogs should be managed in a more appropriate way.
  • Special notes (treats, lunch, training, grooming, etc) should be indicated on the whiteboard.
  • All dogs must complete at least 10 recalls, 10 random sits and one long place each day.
  • Daily group activity should be completed with all dogs before 3:00 pm each day.
  • Report cards should be made for new dogs, and dogs receiving add on training exercises.

Potty Walks

  • Dogs should be walked every 2-3 hours.
  • Dogs must be supervised at all times, or in a crate. If there is only one trainer at day training, dogs not being actively waked must be in crates.
  • Dogs are walked one at a time, or two at a time across the street to potty.
    1. Dogs that are difficult to walk should be walked on a training collar, and taken individually outside.
  • Feces should be removed promptly using doggy bags and thrown away in the dumpster.
  • Record time of each walk, and if the dog used the bathroom on the whiteboard.

Indoor Accidents

  • Urine
    1. Use a clean towel (from white laundry basket) to soak up excess urine.
    2. Dirty towels are placed into the blue laundry basket.
    3. Spray area thoroughly with cleaning solution.
    4. Wipe up sprayed are with paper towels, or a clean towel.
  • Feces
    1. Pick up feces with poop bag.
    2. If any solid particles remain, wipe up with paper towel.
    3. Spray area thoroughly with cleaning solution.
    4. Wipe up sprayed area with paper towels, or a clean towel.

Doggy Lunch Break

  • Indicate on whiteboard that dog receives lunch if they are dropped off with food. Make sure any special instructions are included on the board.
  • Dogs must be fed in a crate.
  • If dog does not eat, re-bag food so it can be sent home with the dog.
  • Leftover food at the end of the day can be thrown away, or added to the treat mix.

Checking in New Dogs

  • All dogs must be on place.
    1. If the dog is untrustworthy on place, they should go in a crate.
  • New dog must be on a leash.
    1. Leash should remain loose as much as possible. Follow the dog around to prevent pulling behavior.
    2. Leash remains on until dog can successful complete three random recalls, or three random places.
      1. If dog has good social skills, leash can be dropped but should still remain attached to the dog until the above requirement is met.
  • If the dog is too nervous, or too pushy, follow the following protocols.
    1. Nervous Dogs
      1. After allowing the dog to wander around, put in exercise pen or large crate to decompress.
      2. When dog is more settled (laying down, interacting with other dogs, showing curiosity), repeat above steps.
  • When dog is interacting with others while out in the room on the leash, slowly release the dogs to interact with the new client.
  1. If the client regresses, and becomes nervous, repeat above steps. Otherwise, allow them to enter the pack.
  2. Be aware that some timid and insecure dogs can only handle the stress of day training for small bursts initially. If they start getting reactive with the group, they may need to go away and take a break in a crate before trying again.
  1. Pushy Dogs
    1. If the dog is overwhelming the day training dogs, or coming on too strong, they must stay attached to a trainer until they can complete the required recalls (3).
    2. If the dog is not responding promptly, they can be put on a training collar and leash for a session.
  • Crate, and repeat if necessary.

Protocol for Misbehavior

Humping, playing too rough, instigating, scuffles, resource guarding, barrier aggression, barking, etc.

  • Redirect with a recall or sit. Repeat up to 5 repetitions.
  • Start 10 minute structured play session.
    1. Dog is on a leash, redirected with recall or sit for any mis-behavior.
  • Release dog with leash dragging and observe.
  • If behavior continues, dog needs to take a break.
    1. Break = 10 minutes of crate time, or 10 minutes of placing.
  • Return to pack after break.
  • On second offense, an electronic collar can be used for humping dogs.

Rotating Dogs


Dogs that require special play groups must be indicated on the board. This can include dogs that don’t get along with little dogs, dogs that need calm play groups, dogs that only get along with female or male dogs, dogs that can’t be trusted during check in or check out.

  • If there are two trainers, problem dogs can be worked on a leash for structured play, or more actively engaged in a training session with their problem groups.
  • If they are not attached to a trainer, those dogs must be in crates when their problem demographic is also loose.
  • Dogs that are a problem during check in or check out must be on a leash (attached to a trainer), in a crate or on place during those times.
  • Keep track on whiteboard of how much playtime/training time/pack time they have had throughout the day.

Add on Training

  • Training can be added to a reservation through gingr, on the sign-up sheet, or verbally with trainer at drop off.
    1. If they verbally request training, make sure they also sign the sign-up sheet.
  • Indicate that the dog is getting a training session on the whiteboard.
  • Pick training exercises that best address owners request from list.
    1. If owner doesn’t specify training goals, work on any necessary basic obedience skills. If dog is proficient with basic obedience, work on tricks, fitness, etc.
  • Make report card on gingr and send to owner, recapping the days training. Include any photos or videos that have been taken.

In Case of Emergency

  • If dog has serious injury, and there are two trainers present, one trainer should take dog immediately to AAVEC.
    1. If there is only one trainer present, lock up other dogs, lock training room door, and take injured dog to AAVEC. When time permits, notify another staff member and owner of incident.
  • If dog has mild injury (puncture, torn toenail, etc), notify owner and let them decide if prompt veterinary attention is required.
  • If dog has minor injury (scrape, etc), clean up wound and notify owner at checkout.
  • For all other health concerns (diarrhea, lethargy, vomiting, itching, etc), make a note on board to notify owner at checkout out. If problem persists, or is excessive, notify owner.

End of Day Clean Up

  • Stack all Klimb tables against wall.
  • Vacuum training room.
  • Take trash out to dumpster.
  • Wash water bucket, and any used food bowls.
  • Put away any collars, leashes and training aids that are still out.
  • Twice a week, wash laundry at laundromat (Tuesday and Friday).
  • Once a week, clean mirror at back of room.
  • Once a month, clean Klimb tables, clean our crate pans and mats.

Make sure all dogs are checked out, and report cards have been sent.